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24 Hour Customer Assistance Centre
 
   
About us

Our Customer Assistance Centre provides a wide range of customer services 24 hours a day, 7 days a week.

Our Services

Onsite support for vehicles stranded on highways.
Technical guidance, servicing and maintenance tips.
Product and Sales information.
Attending to urgent spare part requirements.
Grievance redressal.
Organising ancillary suppliers support.
Wrecker service support.

Meeting your expectations

The Customer Assistance Centre's biggest asset is its highly motivated team. Our Customer Service Representatives are available 24 hours a day, 7 days a week. We have developed a culture of customer focus that has ensured that we are close to our customers, always.

Facilities

Geographical Information System based software locates the vehicle anywhere in India and directs it to the nearest service point.
Toll Free Access through phone no: 1 800 22 5370
E-Mail contact : cac@tatamotors.com
Fax Number : 022 – 6792 7081
Dedicated incoming line : 022 – 6792 7474

Contact us

Customer Assistance Centre,
Tata Motors,
LBS Marg,
Wagle Estate,
Thane (w)
Pin Code: 400 604

E-Mail contact : cac@tatamotors.com
Fax Number : 022 – 6792 7081
Dedicated incoming line : 022 - 67927474